Band 4 Data Quality Officer
2024-03-19
Description
Our trust has around 10,000 staff serving 1.6 million patients. It comprises Barnet Hospital, Chase Farm Hospital, the Royal Free Hospital and more than 30 services in the community. This larger scale organisation provides an unprecedented opportunity for us to continue our pioneering work, particularly in finding ways to deliver even better care to our patients.
Our mission is to deliver world class care and expertise in our clinical services, underpinned by world class teaching and research and we will continue to measure our progress against our five governing objectives: excellent outcomes, excellent patient and staff experience, excellent value for taxpayers’ money, being safe and meeting our external duties, and building a strong organisation.
Everyone is welcome at Royal Free London NHS Foundation Trust. We're proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME, gender equality, staff carers and people with disabilities and lived experiences to promote good relations and understanding between our staff.
Detailed job description and main responsibilities
- To identify and diagnose issues associated with data management and data quality as part of the Data Improvement Strategy; and to support the DQ Manager in improving operational day-to-day data management and DQ assurance policies and procedures.
- To support the DQ Manager in their responsibilities to maintain Trust-wide data quality policies and procedures and business process consistent with the Data Improvement Strategy, Trust systems, national requirements, workflows and operational practices.
- To maintain an awareness of appropriate and comprehensive workflows used across to organisation; and to communicate with other stakeholders, including operations, to ensure these are followed in practice.
- To support the Data Quality Manager in their responsibilities to conduct detailed analysis of complex data sets to identify root causes of data errors and inaccuracies and to make recommendations for targeted solutions and education programmes to resolve problems.
- To provide expertise in using patient and clinical systems and in standardized patient data capture.
- To provide expert advice, support and front-line coaching to others in relation to interpretation, adoption and operation of data quality legislation, directives and standards.
- To undertake data investigation, monitoring, validation and correction in a timely and structured manner on patient data (including those associated with commissioning queries and Patient Demographic Service queries) as directed by the Data Quality Manager
- To provide the Data Quality Manager and wider stakeholders with information about thematic errors and omissions in patient data, provide feedback on new issues identified and advice on potential training implications in line with the Data Improvement Strategy.
- To support the Data Quality Manager in their responsibilities to enable the Trust to achieve and maintain national data quality standards and use data to identify, investigate and report upon areas of suspected weak or poor data quality.
- To act in an Authorised Validation Role as set out in the Data Improvement Strategy and work in this role under the direction of the Data Quality Manager
- To support the Data Quality Manager in their responsibilities to address data management issues associated with commissioning queries, Patient Demographic Service queries and support NHS number tracing including liaising with internal and external stakeholders as required.
- Demonstrable ability to meet the Trust Values
- GCSE in Maths and English or equivalent
- Diploma or equivalent experience
- Evidence of continuous professional development
- Exposure to Patient Administrative practice
- Experience of promoting good practice and advice operationally on data management
- Experience of identifying causes of data errors and inaccuracies
- Experience of working within an office environment and organizing own workload
- Experience/knowledge of patient information capture
- Knowledge and experience of data analysis
- Extensive use of Cerner
- Millenium
- Word and Excel skills
- Knowledge of databases and patient-based systems
- Ability to problem solve and think logically through a problem
- Ability to engage with stakeholders to understand requirements and to work with them to ensure needs are met, particularly in relation to data management and quality
- Ability to achieve targets and standards personally and with others
- Ability to provide advice and support for adoption & operation of data quality legislation, directives and standards
- Ability to identify and report significant data quality issues effectively for monitoring and improvement purposes
- Capability to interpret and manage potentially complex queries in specialized areas such as commissioner or Patient Demographic Service queries
- Self -starter, motivated, able to work from own initiative and pro - active in identifying & reporting issues
- Strong attention to detail and a methodical approach to work
- Organisational and time management skills with ability to prioritise and work under pressure to deadlines
- Team Player
- Able to organise own workload and work to deadlines
- Be able to communicate easily with a wide range of clinical and non -clinical staff
Covid-19 Vaccination
Getting vaccinated, and getting a booster, remains the best defence against COVID-19.
We encourage and support staff to get COVID-19 vaccine and a booster dose as and when they are eligible.- AT* - Apprenticeship Training. Where AT* is entered next to the job title indicates that this vacancy is for an apprenticeship role.
- By applying for this role, you accept if successful, that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers. Therefore we require you to complete your stat and Man e-learning modules prior to joining our organisation.
- If you are an EU/EEA citizen who does not have EU Settlement or Pre-Settled status, you will require a visa to work in the UK.
- Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you are eligible under the UKVI points based system.
- If you are offered a role with one of the NLPSS partner trusts, as part of pre-employment checks your identity and right to work documentation will be verified remotely (in most circumstances), using a certified identity verification service provider TrustID. You will be asked to capture an image of the relevant documents as well as a “selfie” using your smartphone/tablet (if available) for facial matching. TrustID will also perform a digital address check using Trunarrative and Equifax, which is a soft check and does not leave a footprint on your credit rating. For more information, visit www.trustid.co.uk
- The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system.
- The Trust will request a DBS (CRB) if post involves regulated activities. The Trust is compliant with the Disclosure and Barring Service Codes of practice and the Rehabilitation of offenders act.
- By applying for this post you are agreeing to Royal Free London NHS Foundation Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.
- Please be aware of scams – unless specified above, we will only communicate with you via @recruit.trac.jobs or nhs.net e-mails and we will never ask you for any payments.
Applications are welcome from people wishing to job share or work flexible patterns. We are committed to equal opportunities.
Please note:
- Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification
- Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.
- Interview arrangements will be communicated via email so please check your email regularly following the closing date.